Return Policy

URL: www.texasmicrofiber.com

The website listed above, hereinafter referred to as “Website” is operated by the following party:

Texas Microfiber Incorporated, a corporation, incorporated under the laws of the state of Texas (hereinafter referred to as “Operator”)

 

For any questions or comments regarding this Refund Policy, customers may visit the following link: www.texasmicrofiber.com/contact-us

Customers may request a refund on goods sold within 30 days of receipt.

To be eligible for a return the following conditions must be met:

  • Customers must return the item in its original packaging.
  • The item must not be opened.
  • The item must not be used.
  • The item must not be damaged.
  • The item must be returned with its original receipt.
  • Additional conditions:
    • Customer must contact Texas Microfiber and request a refund, submit photos,
      reasons for return. Items are not returnable if ordered by mistake as those sales
      are final.

If the above conditions are not met, Operator reserves the right to reject return and refund.

In case of item return, customer will be responsible for paying cost of shipping.

Refunds on sale items are permissible and subject to the same conditions as refunds on regularly-priced items.

Customers may request an exchange in lieu of a refund. Exchange requests will be processed and accepted or denied.

Customers must contact Operator prior to the start of the refund and return process. Customers will be provided with a return number before they may begin the return.

Returns are to be sent to the following address:

Texas Microfiber
2300 Valley View Lane
Ste 220
Farmers Branch, Texas 75234 USA
800-742-2913
Attn: Returns